• Hurricane Harvey: A Time for Compassion

    Hurricane Harvey: A Time for Compassion

    Hurricane Harvey has affected everyone I know directly or indirectly on all levels, personally and professionally. Media outlets are reporting that between 500,000 – 1 million cars have been destroyed and hundreds of dealerships are closed throughout the area. Behind the headlines are people suffering – people we work with every day. Perhaps you are […]

  • Cars.com Grows to Support Dealers, the Heart and Soul of the Auto Industry

    Cars.com Grows to Support Dealers, the Heart and Soul of the Auto Industry

    Auto dealers are the heart and soul of the U.S. automotive industry, and Cars.com is transforming to help dealers thrive amidst constant change. That point was one of the themes of our second quarter earnings announcement, as articulated by our CEO Alex Vetter in our Q2 earnings conference call: “While many digital technology companies are […]

  • Be Mobile and Be Relevant or Be Blocked: 2017 Internet Trends Report

    Be Mobile and Be Relevant or Be Blocked: 2017 Internet Trends Report

    Brands that publish relevant content on the right platform will own the future of advertising. Brands that fail to be relevant will be blocked by consumers. That’s a major take-away from the 2017 edition of the annual Internet Trends Report. The 344- page report, published May 31 by analyst Mary Meeker of Kleiner Perkins Caufield […]

  • A Look Ahead With Alex Vetter, CEO

    A Look Ahead With Alex Vetter, CEO

    On June 5, Cars.com executives were honored to ring the opening bell on the New York Stock Exchange with some of our longest-standing dealer customers. CEO Alex Vetter discussed our company and the future of the automotive industry with news media ranging from The Street.com to Yahoo Finance. The conversations spoke volumes about the opportunities […]

  • Webinar to Show Dealers How to Win with Online Reviews

    Webinar to Show Dealers How to Win with Online Reviews

    Mark your calendars for Wednesday, June 7. At noon CST, Jamie Oldershaw, General Manager of DealerRater and VP of Reputation Strategy at Cars.com, will host a webinar to show you how to grow your dealership with online reviews. The webinar is based on a newly published DealertRater report that discusses how dealers can leverage reviews […]

  • Sales Staff Reviews Help Drive More Sales

    Sales Staff Reviews Help Drive More Sales

    We’ve long known that consumers rely on reviews to help narrow down their purchases based on the product they’re looking to buy, the place from which they want to buy it, and the price they feel comfortable paying.  But a fourth ‘P’ is coming into play. The Person You Buy From Is Influential Sales staff […]

  • Why Big Brands Are Boycotting Google’s Ad Network

    Why Big Brands Are Boycotting Google’s Ad Network

    An advertising boycott of Google’s YouTube is gaining traction among some of the world’s biggest brands. Volkswagen, Wal-Mart, Starbucks, PepsiCo, AT&T, Verizon, and more have suspended their advertising over concerns related to Google’s ability to prevent their ads from being run alongside offensive content. Wal-Mart said in a statement on Friday, “The content with which […]

  • Your Most Valuable Customer: The Walk-in Shopper

    Your Most Valuable Customer: The Walk-in Shopper

    Walk-in shoppers are a sizable and important audience. According to recent research conducted by Cars.com, 43 percent of car shoppers don’t contact a dealership before walking onto the lot via traditional “lead” methods, meaning that about 4 out of 10 shoppers have narrowed their vehicle search without ever contacting a dealership.  And, these walk-in shoppers […]

  • Smartphones Are Used More than Desktops and Laptops

    Smartphones Are Used More than Desktops and Laptops

    According to our study Mobile Influence on Car Shopping, smartphones are used for nearly half (46%) of online car shopping activities¹. Desktops or laptops are a close second, being used for 41% of all online activities¹. Tablets are a distant third, being used for only 13% of online car shopping activities¹. This shows a shift […]

  • Cars.com Recognized with “Best Car Buying or Selling App Experience or Mobile Web” Award

    Cars.com Recognized with “Best Car Buying or Selling App Experience or Mobile Web” Award

    Cars.com is proud to be the recipient of AUTO Connected CAR News’ award for Best Car Buying or Selling App Experience or Mobile Web.  AUTO Connected CAR News’ annual Tech CARS Awards winners are determined by consumer votes. This recognition reflects our commitment to delivering superior experiences to consumers while delivering quality metrics and results […]