Online reviews are the new word of mouth for service customers. Ranking behind only technician certification level and warranty in importance to potential service customers, reviews can make the difference between a customer visiting your dealership for repairs versus a competitor or national chain down the road.
Your store has a unique ability to differentiate its brand and demonstrate to customers what they want to know most — that they’ll pay a fair price and have a great experience by having their car serviced at your dealership – by embracing online reviews. In our latest ebook, Scheduled Maintenance, we’ll show you how to best manage your service department’s online reputation and provide actionable tips that ensure consumers view your dealership as the one to do business with. Click the image below to get started.