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  |  Products  |  Chat
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Key Features:

  • Connects shoppers with your dealership as they view your listings
  • Icon appears when salesperson is logged in and available
  • The chat window includes dealership logo and salesperson photo
  • Transcripts can be viewed and printed
  • Enhance the shopper’s experience with immediate information

Talk directly with online shoppers – while they’re shopping your inventory

With chat, interested shoppers can speak with you on Cars.com as they view your listings. Shoppers simply click the chat icon to open a message window and connect with a salesperson at your dealership. That means shoppers can get the answers they’re looking for immediately, putting them one step closer to purchasing a car.

Chatting lets you engage shoppers early in the buying process and start building a relationship with them. It’s simple, easy and free with your Cars.com ad package.

Read why one dealer describes chat as "amazing" for his dealership and sales.

Contact support@cars.com to start chatting today!

Interested in learning more about chat? Sign up for a complimentary training.

When: Every Wednesday
Time: 1:30 pm (CT)

Instructions
1. Go to Cars.com chat WebEx page
2. Enter your name and email address
3. Enter the meeting password: training
4. Click "Join Now"

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