Talk directly with online shoppers – while they’re shopping your inventory

With chat, interested shoppers can speak with you on Cars.com as they view your listings. Shoppers simply click the chat icon to open a message window and connect with a salesperson at your dealership. That means shoppers can get the answers they’re looking for immediately, putting them one step closer to purchasing a car.

Chatting lets you engage shoppers early in the buying process and start building a relationship with them. It’s simple, easy and free with your Cars.com ad package.

Chat activity, including transcripts, is included in Online Ad Reports.

Read why one dealer describes chat as "amazing" for his dealership and sales.

Contact support@cars.com to start chatting today!

Cars.com customers can enjoy additional discounts and special offers for additional services through our chat vendor, Contact at Once. Click here for more details.