Win the Sale With Online Chat (click to view) - October 9, 2009
More than ever, successful dealerships are using online chat tools to engage internet shoppers. Chat offers a new way to identify prospects and start a dialogue with customers beyond the traditional email and phone lead path. Are you cashing in on this opportunity by adding chat functionality and putting in place the proper processes – or are you losing buyers to competitors who are more effectively greeting shoppers in their virtual showroom? This webinar will cover the road to sales success with online chat and offer practical advice you can implement immediately to drive results.
In this session you’ll learn:
- How to incorporate chat into your internet sales process.
- Best practices for engaging customers in online conversation.
- How to transition a chat to a sale.
- How to integrate chat sessions with your CRM tool for lead management and follow-up.
Related Links
https://cars.webex.com/cars/lsr.php?AT=pb&SP=EC&rID=35219137&rKey=36deabedc4493020
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